In most furniture supply chains the distance that hurts is not the one on the map. A quotation is written by one company, the order is placed by another, freight is arranged by a third, and when a base plate arrives scratched nobody is quite sure whose problem it is. The miles are rarely the issue; the gaps between desks are.
We are built the other way round, mostly because we are small enough to be. The person who selected the manufacturer, the one who priced your project, the one who books the freight and the one who picks up the phone when something needs fixing all work within earshot of each other, in one office on the Adriatic coast of Italy. Nothing gets handed to a department; it gets handed across a room. For a project in another hemisphere that turns out to matter more than proximity does.
There are nine of us, the company has been doing this since 1997, and we work in English, Italian, Spanish and French. We write at the end of our day so the answer is on your desk when you open yours. Every name below is someone you can reach directly — and who will still be the one answering three months into the project.
Marco OlivieriFounder & CEOHe spends more time inside factories than in showrooms, which is where you find out whether a range will survive ten years of daily use — by watching how it is assembled rather than how it is photographed. Those visits are where the relationships with our manufacturers begin. He runs strategy and marketing and, when a project earns it, gets on a plane: an hour across a table settles what email keeps open for weeks. He works the international fairs — Salone del Mobile and its design week, Orgatec, NeoCon — to see brands, products and directions early enough to be useful to clients and design teams.
Languages: Italian, English
Andrea BollettiniCo-founder · Head of Logistics DivisionHe runs the division devoted to industrial shelving and mezzanine structures, from site survey through to load testing. He is the one person here who thinks in kilos per shelf, permissible loads and cubic metres of storage, working in the part of the business where a design error hides nowhere: it shows immediately, and from across the building. He runs the sites himself and remains the contact years later, when the warehouse changes use.
Languages: Italian
Mirco CameliQuality & Management ControlHe holds the certified quality system, the project budgets, the costs and the deadlines. In practice he establishes what something genuinely costs before anyone promises it, and when a further discount is requested he recalculates instead of reacting — which is why, when the answer is yes, the yes holds. Invisible from outside: if a delivery date sounds realistic, it is usually because he checked it against the numbers first.
Languages: Italian
Antonio ConsortiDesign & Project ManagementWith the company since 2002. He starts from the same questions every time — who sits where, who walks past, how many people use that room and for how many hours — and opens the catalogue only afterwards. He builds the layout, selects the furniture, has custom elements made where series production stops, and stays on the project through installation, because that is the moment you discover whether the dimensions were right.
Languages: Italian, English
Laura OlivieriSales & Customer CareA languages graduate, with the company since 2008. She is the first voice you hear: she takes the request, works out in two questions whether it is a project or a single purchase, prepares the quotation and follows it until it becomes an order or a clear answer — including when the clear answer is no. The quality clients mention most is not speed; it is that she calls back when she says she will.
Languages: Italian, English, French
Ida Raffaella MecozziSales Account · International MarketsA graduate in banking economics, on the export desk since 2006. She follows clients and design practices outside Italy and works alongside the management on trips abroad: when we meet a client or an architect overseas she is the person on the other side of the table, taking the notes that become the project a few weeks later. The part of the work that never appears in a presentation and decides most of what follows.
Languages: Italian, English, French
She works two fronts that rarely sit together: international enquiries and the Italian market, plus direct outreach to companies that have never heard of us. That is the hardest job in sales — calling someone who is not expecting you and having something useful to say inside thirty seconds — and it only works if you study the company before dialling rather than after. A fair number of our projects start there.
Languages: Italian, English, Spanish
Giorgia De AscanioA&D Client Service · United States and CanadaA languages graduate who joined in mid-2025. She works with architects, design practices and corporate clients across North America: coordinating quotations, samples and finish boards, aligning lead times and budgets with a construction calendar that is almost always less flexible than a catalogue. Her job is to put two or three genuinely comparable options in front of whoever decides, instead of a long list that postpones the decision by a month.
Languages: Italian, English, Spanish
A languages graduate covering international markets from first contact to quotation. She also handles the least glamorous part of the trade: reading the same specification in three languages and noticing that one of the three is missing a line — a finish left out, a quantity that does not add up, an accessory lost in translation. On an international order that check is what prevents the dispute.
Languages: Italian, English, Spanish, French